Consumer Critique
I bought a ring for Hubby right before Christmas. His wedding ring was too big and it needed to be resized but the man who made it for him was a friend from the Rez so it would take more than a few days like mine did to be sized. He wanted a ring to wear while his wedding ring was gone. But, being around Christmas time the ring he wanted was out of stock. Which is understandable. They told us it would take 2-3 weeks to get it shipped in from the warehouse.
2-3 weeks. No big deal, right? Hubby could wear his wedding ring that long until the other ring came in and then send his ring to the Rez for sizing. Over the course of the coming weeks Hubby would periodically ask if it had been 3 weeks yet. The shop called me a day or two after I'd ordered the ring to verify the size we wanted. And when the three weeks were up I called the shop to see if the order had come in.
"I'm sorry, that ring is on back order at the warehouse, but it has a promise date of Feb. 16th, but they usually come in way before the promise date."
Figures. But we hoped for the best - that his ring would come in sooner than the promise date. Meanwhile, Hubby was getting anxious to have his ring sized. I don't blame him. I would have wanted mine done immediately. Oh wait, I did have mine done immediately. But Hubby was very good and waited patiently for his ring to come in.
The shop never called before February 16th to say Hubby's ring had come in early. They didn't even call February 16th to say his ring had come in on time. I called to verify it was there but apparently something had happened, I couldn't understand what the girl was saying, and the ring hadn't come in like it was supposed to.
So much for a promise date.
Hubby's mom was up later that week from the Rez and said she'd take his wedding ring back down with her to get sized. We decided to buy just a cheap silver band he could wear until the other ring came in or the wedding ring was sized so his mom could take his wedding ring with her.
3 days later the shop called to say Hubby's ring was in. Figures. We'd just bought another one. He could wear one on each hand. We went to the shop to get his other ring. Somehow they'd sent a 6 1/2 instead of a 9 1/2. I could understand getting confused between a 6 and a 9 but with the 1/2 on there it's kind of hard to confuse the two. That was the last straw. The whole purpose of the ring was a moot point now. And the whole thing was just ridiculous.
I got my money back. Hubby's wedding ring will be done soon and until then we like the plain, cheaper, silver band better anyways. And it was in stock. At another store. I don't think we'll be going back to that first one.
2-3 weeks. No big deal, right? Hubby could wear his wedding ring that long until the other ring came in and then send his ring to the Rez for sizing. Over the course of the coming weeks Hubby would periodically ask if it had been 3 weeks yet. The shop called me a day or two after I'd ordered the ring to verify the size we wanted. And when the three weeks were up I called the shop to see if the order had come in.
"I'm sorry, that ring is on back order at the warehouse, but it has a promise date of Feb. 16th, but they usually come in way before the promise date."
Figures. But we hoped for the best - that his ring would come in sooner than the promise date. Meanwhile, Hubby was getting anxious to have his ring sized. I don't blame him. I would have wanted mine done immediately. Oh wait, I did have mine done immediately. But Hubby was very good and waited patiently for his ring to come in.
The shop never called before February 16th to say Hubby's ring had come in early. They didn't even call February 16th to say his ring had come in on time. I called to verify it was there but apparently something had happened, I couldn't understand what the girl was saying, and the ring hadn't come in like it was supposed to.
So much for a promise date.
Hubby's mom was up later that week from the Rez and said she'd take his wedding ring back down with her to get sized. We decided to buy just a cheap silver band he could wear until the other ring came in or the wedding ring was sized so his mom could take his wedding ring with her.
3 days later the shop called to say Hubby's ring was in. Figures. We'd just bought another one. He could wear one on each hand. We went to the shop to get his other ring. Somehow they'd sent a 6 1/2 instead of a 9 1/2. I could understand getting confused between a 6 and a 9 but with the 1/2 on there it's kind of hard to confuse the two. That was the last straw. The whole purpose of the ring was a moot point now. And the whole thing was just ridiculous.
I got my money back. Hubby's wedding ring will be done soon and until then we like the plain, cheaper, silver band better anyways. And it was in stock. At another store. I don't think we'll be going back to that first one.
posted by Heidi @ 3:57 PM
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